Your Community Connection for Compassionate Care
At Real Life Home Care, we focus on celebrating and honoring the lives of those we are privileged to serve, appreciating the uniqueness of each person and the history and stories they have to share.
Licensed in good standing by the Maryland Department of Health, Real Life Care is proud to offer both medical and non-medical in-home care as well as skilled home care services. We offer services for as little as one hour per visit, up to and including 24-hour care – and everything in between.
Real Life Home Care Core Values
Caring
We demonstrate sensitivity to the needs of others and make them a priority.
Connection
We value relationships and incorporate clients, families, and local resources into care.
Creativity
We acknowledge that obstacles arise. We find solutions together.
Can Do
Confidence that whatever needs to be done can be done and will be done.
Commitment
We are committed to excellence pursuing our personal and professional best.
Award-Winning Care
Real Life Care is honored to have earned the Best of Home Care Leader in Experience, Provider of Choice, and Employer of Choice awards in 2023. We achieved these distinctions from Home Care Pulse, a trusted third-party satisfaction measurement company, that conducts interviews and gathers feedback from our clients and staff on an ongoing basis. Only home care companies that receive the highest satisfaction scores from current clients and caregivers receive these awards, which confirm our commitment to caring for both our clients and our caregivers. We are honored to rank in the top percent of in-home care providers across the nation.
The Aster Awards annually recognizes outstanding advertising in the healthcare industry. In the 2023 competition, Dakota Home Care earned two Gold Aster Awards in the following categories:
- Brochure Advertising – Folded Panels: Home Health Aide Recruitment brochure
- Flyer – Single: Home Health Aide flyer
A panel of industry experts reviewed and scored each entry. Gold Aster Awards represent the top 5% in the nation of healthcare advertising excellence.
Our Founder
Jamie Fleck, RN
August 29, 1978 – March 25, 2022
Jamie Fleck, a compassionate soul with a heart dedicated to helping others, established Dakota Home Care in July of 2012. Moved by the plight of a dear friend in need of skilled nursing care following a life-altering stroke at the young age of 37, Jamie embarked on a mission to make a difference. Through her unwavering determination, Jamie pioneered the path for in-home nursing care in the state, laying the foundation for Dakota Home Care to become the first agency of its kind.
Leadership Team
Beverly Unrath
Owner, Administrator, and CEO
As founder Jamie Fleck’s sister, Beverly is equally devoted to…
Judy Dalzell, RN, MS
Director of Quality Assurance
Judy works with the management staff to ensure that…
Charlene Seifert, RN, BSN
Director of Business Development and Client Services
Charlene holds a Bachelor of Science…
Niki Joersz, RN, BSN
Director of Nursing
As the Director of Nursing, Niki oversees the care coordination…
Laura Meckle
Director of Business Operations/HR
Laura oversee the agency’s business activities including…
Cassie Jiras, LBSW
Life Enrichment Specialist
Cassie spends much of her time meeting with clients and their…
Michele unrath
HR/Accounting Manager
Michele is our Human Resource and Accounting Manager…
Roxanne Hepper, RN
Nurse Case Manager
Roxanne has extensive experience in the long term care…
Bethany Cox, RN
Nurse Case Manager
Bethany is one of our nurse case managers in our Fargo office…
Amber Cook, RN
Nurse Case Manager
Amber is in charge of case managing adult and pediatric…
Nikki Klein
HHA Supervisor
Nikki is our “matchmaker,” scheduling caregivers with clients based…
Nick Winkler
Talent Acquisition Manager
Nick is our recruiter and plays a very vital role in making…
Greta Schlosser
Payroll Administrator
Greta is our payroll administrator, and her primary role is making…
Roxanne Meyer
Business Development Specialist
Roxanne promotes and educates local agencies and…
Karen Jensen
Administrative Assistant
Karen is the voice of Dakota Home Care. When you call…
Nola Radermacher
Administrative Assistant
Nola is our administrator assistant at our Fargo office. She has…
Maddie Berger
Office Assistant
Maddie is our intern, and she has been taking on several roles…
Care Team
Our extensive training and education programs include
- Home health aide training certification within the first four months of employment
- A monthly in-service program under the supervision of a registered nurse
- An online training program called Relias, customized for home health aides
- An online training program called Elsevier, customized for private duty nursing
- A specialized hospice care training program
- A specialized memory care training program
- In-home orientations
- Medication competency checks
- Skills checks and skills training labs
- One-on-one training with clients who have higher acuity needs and special treatment plans
Each home health aide is supervised and trained by a registered nurse case manager, ensuring the most skilled and appropriate level of care.
Additionally, we go to great lengths to ensure the best caregiver match for each individual. For instance, if someone loves cooking, we’ll find a caregiver who shares that passion. If a meticulously clean home is a top priority, we’ll find a caregiver who is highly skilled in that area. Or for an older adult who is feeling lonely and enjoys the company of others, we’ll provide an outgoing caregiver who loves engaging in conversations. Taking the time to get to know our clients – and our care team – is the key to ensuring a successful partnership.
Real Life Home Care Employee of the Month
Have you had an impactful experience with one of our staff caregivers? If so, please consider nominating him or her to be a Real Life Home Care employee of the month! We value all of our caregivers and want to properly recognize the hard work, dedication and care they each provide.
Contact our senior care experts at (667) 367-3061 to learn more about how we can help with customized home care in Towson, MD and surrounding areas.
Need help? Please call us now, or we can call you.